Resolved
Computer Use is operational again. We have completed our remediation and confirmed that sessions are starting successfully.
Identified
We have identified an incompatibility between Zen 4 and Zen 5 architectures within a third-party infrastructure provider that is preventing some new Computer Use sessions from starting. The provider is working to separate the affected infrastructure and restore service.
Identified
We have identified an issue affecting one region of a third-party infrastructure provider that is preventing some Computer Use sessions from starting. We are working with the provider on a fix and are continuing to monitor the impact.
Investigating
We are investigating an issue affecting Computer Use.